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18 hours ago, Tony1997hd said:

We should be refunded we booked a mask free cruise now its not kinda takes the fun out of it shame on ncl


Agree.... just found out, only because checking, ( sail in march ) that masks are required and no refunds unless 61 days before.

What happen to the "mask free all vaxed trip"  without notice !!!

Going to cancel, shame on you NCL


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  • 2 weeks later...

I am unable to be vaccinated due to medical condition. When I found out about the requirement, via the news, I called 3 weeks before our December cruise and was told I would have to cancel and forfeit my deposit. No notification was personally given of the new requirement by the company, not a call nor a letter. How is this fair? A new policy enacted by the company after I booked that I cannot fulfill and I must forfeit my deposit. I'll never be booking with NLC again. 

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NCL updated the "Peace of Mind" policy on 1/1 & it is in effect until 1/31/22.  To my understanding if you call PoM dept and cite PoM as the reason you can receive a future cruise credit. Better than $0 because FCC can be transferred to someone else if you choose never to sail NCL again.  See PoM FAQs for phone #  all the "small print."

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  • 3 weeks later...

We used to love sailing with NCL but never again after the company has decided not to honour Canadian travel advisory and give us a credit on our January 05 and January 16th sailings.

we have two future sailings and are going to cancel now.




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