Cruisehive News Issues

[FJB]

@Emrys It appears there is another issue with the news pages.  There is no issue with the main 1st page - it is showing current news articles.  But when I click on page 2, it is showing news from Dec 9th and earlier rather than last week’s news.  Then page 3 shows Dec 24th and earlier. So somehow page 2 is screwed up - skipping articles from Dec 25th to Dec 29th. 
 

Thx! 

[Emrys]

Thanks very much for letting us know about this issue, we are looking into it. Much appreciated!

[Emrys]

Not seeing any issues on our end. Are you still having the issue even after clearing the browser cache?

[Kendall James-Vargas]

@FJB I'm also not having any issues on my computer. Are you using a mobile device? I occasionally have issues while accessing the site on my phone. 

[FJB]

5 hours ago, Emrys said:

Not seeing any issues on our end. Are you still having the issue even after clearing the browser cache?

For 2 or 3 days before posting this, I was having issues as stated above.  I came here this evening and read your reply, so went to the news section to verify and all is working as it should. I swear I did nothing different on my end from last night to tonight!  Thanks for whatever you did or didn’t do. 
 

Using an iPad for what it’s worth. Next time before posting, I will verify on a “real” computer. 
 

[FJB]

5 hours ago, Kendall James-Vargas said:

@FJB I'm also not having any issues on my computer. Are you using a mobile device? I occasionally have issues while accessing the site on my phone. 

I’m using an iPad. Very seldom do I access cruisehive via a computer.  All is working fine tonight. 

[Emrys]

Glad it's all working fine now. Let us know if you experience any issues using the site.

[Jim Lamb]

I'm still having the same issue with the news page. I have cruise news from the previous week displaying. Same thing last week and then on Friday it cleared up and went back to normal. It then sticks again.

[Emrys]

It was related to a cache issue for that category page. We have now found the issue and is being permanently resolved. Sorry about that @Jim Lamb. If you ever have any more issues in the future, feel free to post here and we'll be happy to help!

[Jim Lamb]

Thanks Emyrs! It seems to be working fine now!

[Emrys]

2 hours ago, Jim Lamb said:

Thanks Emyrs! It seems to be working fine now!

Glad to hear! Have a nice weekend!

[Kendall James-Vargas]

@Jim Lamb Thanks for the notification! I'm glad everything is back to normal now.

[FJB]

Glad it is permanently fixed now - I was about to sign up for the weekly Cruisehive newspaper delivered to my paperbox. You can’t screw up a physical newspaper, except for the occasional retractions or corrections. 

[Kendall James-Vargas]

@FJBThat's very true! I definitely haven't read a physical newspaper in quite some time. I'm so accustomed to the convenience of online news sources. We are so glad you are such an active part of our community! 

[Jim Lamb]

Well, here it is Thursday morning and the "fix" is broke again. I'm back to looking at the home page instead of the News page. 

[3Sisters]

@Jim Lamb That's such a bummer you are experiencing some issues on here. Have you tried refreshing the page? The new browser was a bit of a learning curve for me. There are tabs that feature news by category such as "latest" or "featured." I usually try to browse through the "latest" category. I access it by scrolling down on the pop-up browser. I prefer looking through the news in chronological order. That allows me to see the most recently produced news on top. 

[Emrys]

8 hours ago, Jim Lamb said:

Well, here it is Thursday morning and the "fix" is broke again. I'm back to looking at the home page instead of the News page. 

We're working on it, I guess that fix did not work!

[Jim Lamb]

It's working again!! Yeah!!

[3Sisters]

@Jim Lamb Thanks for the update! I'm glad that everything is functioning properly for you again. I don't seem to have these issues on my Apple computer. Have you figured out what exactly may be causing the glitch?