alfa666 Posted February 6, 2022 Share Posted February 6, 2022 I was abroad Crystal Serenity when got fatal new to stop our present 60 days cruise just in Bahamas and finally in Bimini. Anybody could help me to get Information how to get back booking money for disrupted cruise plus amount paid for 2024 world cruise booking ? Thanks and regards Alex Quote Link to comment Share on other sites More sharing options...
Emrys Posted February 8, 2022 Share Posted February 8, 2022 It's a tricky situation with Crystal Cruises. Have you tried calling them? Quote Link to comment Share on other sites More sharing options...
BobLite Posted February 10, 2022 Share Posted February 10, 2022 crystal.cruise's booking agent does not respond to my calls and emails. Therefore I contacted my credit card company which credited my account in full. Quote Link to comment Share on other sites More sharing options...
Emrys Posted February 11, 2022 Share Posted February 11, 2022 Maybe long waiting times when calling? Quote Link to comment Share on other sites More sharing options...
Bill Posted March 15, 2022 Share Posted March 15, 2022 On 2/10/2022 at 8:13 PM, Emrys said: Maybe long waiting times when calling? They are not taking phone calls. Quote Link to comment Share on other sites More sharing options...
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