Benjamin
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NCL Changes Itinerary on Embarkation Day
Benjamin replied to Cruising Caribbean's topic in Norwegian Cruise Line
NCLs Joy has not been mentioned though it is heading directly into Lee From Quebec City...( it embarked on Wed 9/13 and is now on Sat in the heart of the storm...yet nothing mentioned.. my family is done with NCL...they should have canceled...money over lives! -
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Wife & I booked NCL Joy from Quebec (9/13/23) to NY ..9/30/23) ...we did not opt in for travel insurance.. on 9/5 I wound up in ER for major medical problem as well as covid..was released on 9/14. Was told I was contagious and could not travel and needed to isolate. Obviously we could not go on cruise. Add to that..ncl did not cancel the cruise DESPITE the projected hurricane Lee tracking DIRECTLY into Halifax Nova Scotia area EXACTLY in the middle of the cruise. We were told by our ncl rep to wait until the day before departure from quebec to cancel as NCL would not ever knowingly sail into a hurricane and would most likely cancel the cruise themselves thereby we would have our $2000. returned. AGAIN NCL did NOT cancel so we did lose all our money. As if this writing..Sat 9/16..we have not heard or can find anything about how NCL Joy is faring up there in Nova Scotia in the path of Lee. Supposed to be close to Halifax tomorrow) .however we do see that NCL has cut short and rerouted their NCL Escape which is also currently in the new england/canada area directly in Lee's path. My wife and I have been told that because we had canceled due to my medical emergency and since we had no insurance they will not do anything even if they make any changes to Joy's itinerary because of the hurricane. Wife and I have sailed NCL many places and have always enjoyed them. This time while we are not experts we cannot understand why NCL would ever decide to sail from quebec ON 9/13/23 with the NOAA's prediction thst Hurricane Lee would most likely be headed DIRECTLY into the Canadian MARITINE AREA in the middle of the cruise as it heads into Halifax and down the east coast as the hurricane roars up the coast!!@ NCL needs to make the correct ethical business decision..why have they done this?
