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Cruise credit after hitting iceberg

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Our cruise was cancelled after Norwegian Sun hit an iceberg

we were told in letter from the captain that we will receive a full refund plus a credit for a future cruise, to the value of the price we paid $2249.00

was told today that refund being processed, and a credit will be issued to the value of $1523 , 65% of the original price!…. What are you playing at NCL?

tried calling… default message advised to make contact on line…4 attempts rejected…file too big?

step up  NCL! Meet your commitment 

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