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When Covid broke out with a cruise booked close to a year away I tried to cancel for a full refund and the only way I could get my $350 deposit was to book a new cruise.Norweigen was Great about refunds in full with no issues and at a closer embark date.This turned me off from Carnival forever.

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As of last night, Carnival gave me 3 options. 

1.  Cancel my cruise and receive a full refund.

2. Cancel and get a FCC.

3. Switch cruise boats. 

All without any penalties.  If you are having trouble calling Carnival, you can always punch the button to "cancel your cruise" and they will answer.  🙂  Hope this helps!

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