Independence of the Seas delayed Port re-entry

[Lee]

We were aboard The Royal Caribbean's Independence of the Seas that was delayed by a full day to await Port Canaveral's reopening after Hurricane/Tropical Storm Nicole.

We had to purchase a replacement flight for my wife to get home. There was an announcement that RC would compensate us for some portion of flight change expenses.

Who/how do we contact @RC to see if we can be compensated?

 

[DeanneB]

@Lee I believe RCL generally sends an email regarding compensation packages.  You may also reach support via their email, phone or chat options.  Did you book using a TA or booked directly?  Maybe you should reach out to your TA first.

[KristineF]

I think other cruises were also affected by Port Canaveral repair.  So glad I didnt take the sale cruise.

[3Sisters]

@Lee Did Royal Caribbean end up compensating you for some of the expenses? 

@KristineF What a bummer! It's the risk you take with booking Florida cruise in hurricane season I guess. The hurricane season runs June to November! That's half the year!