In light of the current conditions for cruising, RCCL’s policy of not refunding deposits is ridiculous. I booked a cruise in April 2022. I booked it months ago. I cancelled it due to current hoops people have to jump through just to board. I’m fully vaccinated, all 3 jabs. Yet everyone is required to have a negative COVID test within 48 hrs of sailing. As you can see with the COVID cases showing up on board, this process is not working. It just add cost to the passengers. You have pay for the test then hope the results come back fast enough. RCCL will provide a test for those that choose to get it at the port. The cost quoted by RCCL for the test is $69. It will be added to your onboard account. The kicker, there is also a charge for the Dr, that’s over $200. That is per person. Why does a Dr need to administer the test? No reason. Just puts more money into RCCL’s pocket. These procedures were not required when we booked, but now they are. Had the process been like that at the time, we would not have booked. We were a total of 12 people in our party. Celebrations were planned for the cruise were 2 birthdays, 2 anniversaries. One of those birthdays was turning 50 yrs old.
We have been on at least 12-15 cruises. Won’t be taking another one that’s for sure. Shame on you RCCL. You changed the contract after we booked. If I lose my $500, so be it. In the end, RCCL will be losing much more. Not just in passenger fares, but also their integrity. When I cancelled, I was told that deposit was lost, unless RCCL cancels the cruise. Apr 10, 2022 from Port Canaveral.
