Lisas

To Jstockard. I also got the run around with the executive office, who continues to tell me this was a “hold” as their bank is providing fraudulent receipts to fight my disputes and took my money. I am going to see an attorney to see what legal actions i could take. But i am thinking of contacting the attorney general because i believe this is fraud!

I was over charged by royal caribbean and i contacted guest relations once i saw these extra charges a week after the cruise, but they told me they were just holds. So i then disputed the charges with my bank. Royal caribbean sent my credit card a receipt that has my signature on it for $5,000 and told my bank that I used my credit card instead of my seapass and that is why these charges are not on my billing statement! Thats insane and appears fraudulent to me! I dont even think thats possible to do, and why would i do that? My credit card company found in favor of Royal Caribbean and gave them back the $5,000. Has anyone come across this problem?