I am trying to get a charge of 363.83 resolved. I was anticipating less than $180 When I gave my credit card at boarding I was told I would be charged $18 a day for tipping. I was on an 8 day cruise ordered 4 Perrier at $3 a piece. Did not use any additional services. I can not get through to a person or even an online account of what I’m being charged for. I registered on Holland America website as prompted by an outgoing message on their customer service line. Got a mariner number. It says I have no cruise history. I just cruised with them July 1-8 2023 on Zaandam
Montreal to Boston
Very poor customer service once you are off their ship and they have your credit card to do as they please with.
Very frustrated customer
Leisa Slensby
