My husband and I occupied cabin 9076 aboard the Norwegian Dawn sailing from Southampton on May 24. A few days after the start of the cruise my husband turned on the tap in the bathroom; the faucet sputtered and brown water poured out. A short time later the sputtering stopped and the water turned clear. He went to speak with a customer service representative who looked at him in surprise and said that of course the tap water wasn’t safe to drink! She acted as though this was something obvious that everyone knows. I am astounded. I’ve always read that the tap water aboard cruising ships is perfectly safe to drink and is the same water served throughout the ship. I still think that’s the case, though I can’t account for the brown water (bottom of the tank?). If the water weren’t potable, it would certainly be labeled as such. As for the service representative, I’m dumbfounded that she would call the water unsafe. Has anyone else had a similar experience?
