Bobh002

On 1/13/2022 at 3:09 PM, 14Canadian said:

Sorry to know about your case with NCL. It’s a very very bad business decision for NCL AND bad customer service.

We have had to cancel our 2 sailings with NCL this January. Still have not received any settlement from NCL. We have sailed many times with the company 

But no more sailings with NCL.

Did you not have travel Insurance? I cancelled 3 cruises in the last 3 years close to last minute and was re-imbursed 100% within 2 weeks. Allianz travel insurance.

On 2/19/2023 at 3:56 PM, grammysgram said:

We are sailing on the Sky in May, 2023, and my furbaby will have completed his PSA course, which certifies him as a legal Psychiatric Service Animal.  My question is how do we go about reserving space for him on the ship, and are there problems  getting off the ship at the ports of call?  Also, he need to be quarantined coming back into the US?

Thank you!

Did you get an answer for this and a resolution? Just an fyi there is no certification required to be a service animal and hope you didnt get ripped off even though most dogs do need some formal training. All requirements can be found on the ada.gov website.  This is from NCL web site and hopefully you found out by now. 

• Guests must provide copies of the dog’s current vaccination records that show all shots are up-to-date (including Rabies), as well as a USDA or International Health certificate
• Guests are responsible for checking with all ports of call for any special requirements they may have. Guests are responsible for bringing all food, medication and life jacket for the dog
• A relief sand box will be provided

All guests traveling with service animals must book at least two weeks in advance to allow enough time to check with each port of call and provide Norwegian Cruise Line with all required documentation.

Yes

Curling irons are allowed.  https://www.ncl.com/faq/guest-conduct-policy