NCL Breakaway May 26-June 2nd

[baratz]

NCL cancelled Turks and Caicos from our May 26-June 2nd schedule with no replacement but back to back days at sea then the captain came on the speaker about 6pm on the day before we were to arrive at Great Stirrup Cay and said a BS excuse of the winds and a system off the Carolinas and the tenders from the island would not be safe in the tender process and we were going to Nassau. Only like a 20 dollar refund of port charges for missing Great Stirrup Cay and another small refund of 5o dollars each for missing Turks and Caicos to our onboard account each. The ship sailed slow the entire cruise. I heard the ship has engine issues and cannot go at full power. WE lost about 10 hours overall of port time on this cruise. It ended up being Miami ,at sea, Puerto Plata Dominican Republic, St . Thomas USVI, at sea , at sea, Nassau Bahamas, and Miami. Avoid this ship and maybe NCL as the schedule changes game garbage. The ship in my opinion is a overpriced screw job. Use another cruise line. Then we dock in Miami on Sunday morning and guess what shows up. 2 trucks with trailers attached that do underwater repairs(Hmmm , props?) Maybe a Nassau stop to pick up engine parts that arrived to repair this ship until drydock??. NCL should have either cancelled this cruise and refunded peoples hard earned money and drydock the ship and fix it proper or replace the Breakaway with another NCL ship of the same size and amenities. Bad look NCL. Never again a dime from me as a Gold Latitudes member!! Too bad NCL, I had a first time ever in his 30's cruiser and 2 first time NCL cruiser with us and you lost 8 potential future NCL cruisers with your tactics.

[Cruising Caribbean]

@baratz That's really annoying. I would be pretty upset. I'm sure there was a reason, but I have trouble believing that was the real reason too. It does seem like a very random excuse. Considering the captain didn't replace the stop and just added a sea day, I would have expected a greater refund. A $20 refund is pretty pathetic. At least you were still able to stop at a couple of lovely ports, aside from those unexpected changes. I don't think NCL is very good at compensating guests for mishaps. I have heard that NCL is not a top choice for cruising due to many unsolicited and unexpected itinerary changes. Most other cruise lines give better compensation and notice when changes like this happen. I feel like the line lacks transparency with guests. What other line will you be considering for future cruises? Have you cruised with any other lines that you have enjoyed?