Jan Christian

On 11/30/2021 at 9:18 PM, Plq said:

I got an email saying it was cancelled but Carnival’s website cancellation checker says neither cruise has been cancelled.  My login page says I have a cruise in eleven days and I’m getting emails about it, but when I look at my booking it’s not there.  And of course you can’t call them because they’re not answering the phone.  This is a terrible way to treat people who’ve made all these plans and aren’t even sure if they should cancel flights and hotel rooms, etc.  

They are putting everyone who is on Horizon Dec 19th and past on either the Liberty or Sunshine and getting a 200.00 on board Credit. I read if you want to cancel you have to do by Dec 5th and also said they sent letters but I haven't gotten one yet? Also I can't get in my booking g either because they are in the process of transferring everything.