I got an email saying it was cancelled but Carnival’s website cancellation checker says neither cruise has been cancelled. My login page says I have a cruise in eleven days and I’m getting emails about it, but when I look at my booking it’s not there. And of course you can’t call them because they’re not answering the phone. This is a terrible way to treat people who’ve made all these plans and aren’t even sure if they should cancel flights and hotel rooms, etc.
Is Horizon Cancelled?
in Carnival Cruise Line
Posted
I got an email saying it was cancelled but Carnival’s website cancellation checker says neither cruise has been cancelled. My login page says I have a cruise in eleven days and I’m getting emails about it, but when I look at my booking it’s not there. And of course you can’t call them because they’re not answering the phone. This is a terrible way to treat people who’ve made all these plans and aren’t even sure if they should cancel flights and hotel rooms, etc.