Making a statement with no data to explain what happened is unfair to the cruise line, and to future travelers.
I'm sorry you feel you had a bad experience with Holland America. We sail exclusively with HAL and have been on 9 cruises with them, including sailing to Alaska on the Eurodam 3 weeks ago, and we leave for a 21 day sailing in Nov. on the Rotterdam. We have never had a bad experience with this cruise line, and the staff and crew are all amazing.
What ship were you sailing on, and what went wrong?
