A Epic cruise in Nov. 21 had completely scrapped the interesting destinations I. E. Istanbul without previous info to guests. We were informed only finding a letter in our cabin. We did not accept and made report at guest relation. Asking for copy of report. We boarded out of the ship in Athens before the ship moved.
NCL did not give us any refund and still denied handling out copy of guest report. They even do not answer to complain. Never again with NCL even if we are trusted Latitudes members.
We are frequent cruisers with various cruise lines but NCL is the worst with guest relations.
