HAL’s cancellation in favor of a charter for compensation is reprehensible arbitrary capricious and unreasonable. Previous Covid cancellations for five of my bookings are arguably understandable. Those cancellations however included a Future Cruise Credit (FCC) on a 2019 booking.
This current cancellation continues to hold this FCC in my account. This action is inequitable tortuous and a contractual breach by HAL.
I received back all monies paid for this cruise except for the FCC.
I am in the process of sending a demand to liquidate the FCC. This demand is being sent to the President and Group Operation Officers in Seattle Washington, HAL’s corporate headquarters.
if anyone else is similarly positioned I would suggest you do the same. This conduct has to have consequences… after all they did charter the vessel.
