Ed ayou

On 4/7/2022 at 5:31 PM, ESCAPE said:

I also have reservations for April 16th. I find it very hard to believe that they still have no idea if this cruise is still going to happen. I mean its only 9 days away!!! I made this reservation well over a year ago!!!🤬

I feel for you….NCL business practice really sucks…we are booked on the escape for the transatlantic cruise on April 25th…originally was booked since the beginning of Covid-19 in 2019…we cancelled in mid Mar/20 and would only give us a future cruise credit not a refund….4 days later the cruise was suspended because of Covid and rest of the passengers a full refund OR future credit option…why we weren’t WE offered this? they say because we cancelled before THE CRUISE WAS SUSPENDED…..

And now this not known if we are able to sail on the 25th or not is very frustrating .

we also paid $100 to the Bermuda authorities which is not refundable , to enter their country from the cruise ..which NCL send us to fill out.

Yes NCL IS A TERRIBLE COMPANY TO DEAL WITH.